At Elite IT Home we take your privacy very seriously. That's why we utilize only U.S. Based resources to deliver our services to you.
Our privacy Statement applies to our website and the services of Elite IT Partners, Inc. ("Elite IT") for the collection of customer data. Therefore, our Site Use Agreement is incorporated into this Privacy Statement and by registering for our service, you accept the terms herein.
Collecting Your Information on Elite IT
When you browse Elite IT's website you do so anonymously. If you decide to purchase a product from our online store, we will collect only the information necessary for authentication and billing purposes. When you place an order, we need to know your name, e-mail address, street address, city, state, zip/postal code, and country. For credit card transactions, we will need the applicable credit card number and expiration date, and the name as it appears on the card. For payment by e-checking, the online check payment option, we need to know your checking account number and financial institution information, including the routing number. This information allows us to process and fulfill your orders, and to notify you of your order status. If you decide to participate in an online survey or use one of our promotional features, such as a free trial for a particular product, if applicable, we may ask for your name, address, e-mail address and other pertinent information to administer the survey or promotion and tabulate survey results items.
Preventing Unauthorized Access To Your Information
We use Secure Sockets Layer (SSL) server software to prevent unauthorized access to the information you submit online. When you place orders or access your account information, SSL encrypts all information you input before it is sent to us. You can identify the secure connection by looking at the URL, which will begin with "https:" (instead of "http:"). Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.
We use the information you provide about yourself when placing an order only to complete that order. We do not sell, trade or rent your personal information to others. We may provide summary statistics about our customers' interests and preferences, products sold, traffic patterns and related site information to a reputable third party. These statistics do not include personally identifiable information; they are used only to enhance the design of our Web site and customize new products offerings to our customers. We do not use or share personally identifiable information provided to us online in ways unrelated to the ones described in this Privacy Statement.
Submitting Your Comments to Elite IT
Elite IT constantly seeks to improve the quality of the services we provide and the user experience on the site. We value your input and encourage you to help us expand and make improvements to the site by providing us with any thoughts or comments you might have regarding our services or the operation of the site. You can submit any comments you have to us by clicking on the comment link. When sending us comments we may receive your email address or User Id and the country in which you are located. This information is optional. If you provide this information, we will only use it to acknowledge or respond to your comments. Submitting comments via an email will not cause you to receive any secondary or promotional material, unless specifically requested by you. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.
If you register with us, we collect and store information that specifically identifies you or your account ("personally identifiable information"). At this time, the most information you would be required to submit is your name, password, street address, city, state, zip/postal code, country, email address, and billing information as described above. Other information requested on our registration page, including the ability to receive promotional offers from Elite IT, is optional. We may, in the future, include other optional requests for information from you, to help us to tailor the site for you and deliver personalized information to you. We may supplement our information with additional information purchased from third parties for marketing purposes. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.
Collection of Technical Information About Your System
Elite IT automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the site. To improve our site and make it more useful and interesting to you, we use "cookies" for navigation of our online store and for customization of information that we may present to you. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and enable users to specify unique preferences and to track user trends and patterns. Most Web browsers automatically accept cookies, but you can disable this feature in your browser. If you choose to disable cookies, please note that some parts of our site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the site. We also collect IP address information but do not ordinarily link IP addresses to users' personally identifiable information. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our various policies or to protect our service, site, customers or others.
Sharing Information With Our Partners
Terminating Your Membership
After you register with us, we save your personally identifiable information until your membership with us is terminated or the service package(s) you purchase has expired, whichever is later. To terminate membership, contact Elite IT Customer Service as indicated on our contact page. To cancel your service package(s), refer to the steps outlined in your Client Contract. If you terminate your membership, your personally identifiable information cannot be recovered; however, you may continue to receive email communications for a short period of time until we have updated all of our databases. After termination of your membership, your personally identifiable information may remain on our archived database and records for a reasonable time as residual information. We will not use this residual information. Notwithstanding the above, we will maintain information on users who have been removed for violating any of our agreements. If you have any questions about this Privacy Statement or the practices of this site, you may contact us by using the Contact Us section of this site.